Hear from Our Customers
You wake up without mysterious bites covering your arms and legs. Your kids sleep through the night instead of scratching and complaining about “something crawling on me.” Your guests don’t notice telltale bloodstains on your sheets or that sickly-sweet smell that screams bed bug infestation.
That’s what happens when bed bugs are eliminated completely the first time. No more wondering if those red welts are from bed bugs or something else. No more embarrassment about having to explain why you can’t have people over.
Your bedroom becomes a sanctuary again, not a battleground. You stop checking the mattress seams every morning and actually look forward to bedtime instead of dreading it.
We’ve been protecting Durand families for nearly 20 years. Roger brings 26 years of hands-on experience to every job, understanding exactly what Michigan homeowners face when bed bugs invade their space.
We’re not some national chain that rotates college students through your property. You get the same experienced technician year after year—someone who knows your home, understands Durand’s unique pest challenges, and takes personal responsibility for keeping your family safe.
Our integrated pest management training and awards from Angie’s List and Home Advisor aren’t just wall decorations. They represent our commitment to solving problems right the first time, using science-backed methods that protect your family while actually eliminating the infestation.
First, we inspect your property thoroughly using our specially trained detection dogs. These canines can identify bed bug infestations with over 95% accuracy, detecting even a single live bug or viable egg that visual inspections often miss. We’re one of fewer than 100 companies nationwide with this capability.
Next, we develop your personalized treatment plan. Maybe you need heat treatment that raises room temperatures to levels lethal to all bed bugs and eggs. Maybe targeted chemical applications work better for your situation. Every plan addresses your specific infestation and property conditions.
Your assigned technician implements the treatment and monitors results. Same person every time, so they catch any issues early and make corrections before problems spread. If bed bugs break through between visits, we return at no charge until the infestation is completely eliminated.
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Your bed bug control service includes comprehensive inspection using canine detection technology, customized treatment plans based on your specific infestation, and ongoing monitoring with the same dedicated technician. We don’t just treat symptoms—we eliminate the source.
Durand’s location in Shiawassee County means dealing with specific challenges. The area’s mix of older homes and newer construction creates varied hiding spots for bed bugs. Our technicians understand how these pests behave in Michigan’s climate, from the humid summers that help them thrive to the cold winters that drive them deeper into heated buildings.
We also include services that matter to Durand families: discounts for seniors, veterans, and first responders, price matching against reasonable competitors, and no binding contracts. Your treatment comes with a guarantee—if you’re not satisfied with results, we return to retreat your property at no additional charge.
Look for small, itchy bite marks that appear in lines or clusters, usually on exposed skin while you sleep. Check your mattress seams, headboard cracks, and bedding for small brown or rust-colored stains, which are bed bug excrement or crushed bugs.
You might also notice a sickly-sweet, musty odor in heavily infested rooms, or see the bugs themselves—they’re about the size of an apple seed and reddish-brown in color. Our canine detection service can confirm an infestation with over 95% accuracy, even detecting single bugs that visual inspections miss.
Don’t rely on DIY detection methods alone. Bed bugs are expert hiders, and by the time you see them crawling around, the infestation is usually well-established and spreading throughout your home.
Treatment costs vary based on your home’s size, infestation severity, and chosen method. Heat treatments typically range from $2,000-$4,000 for complete elimination, while chemical treatments cost $500-$1,500 per application but may require multiple visits.
The investment makes sense when you consider the alternative costs. Replacing infested furniture, mattresses, and belongings can easily exceed treatment costs. Plus, untreated infestations spread rapidly, making elimination exponentially more expensive as time passes.
We offer upfront pricing with no hidden fees, price matching against reasonable competitors, and discounts for seniors, veterans, and first responders. The goal is complete elimination that prevents costly re-treatments and protects your family’s health and peace of mind.
Store-bought sprays and foggers typically make bed bug problems worse, not better. These products cause bugs to scatter into new hiding places throughout your home, spreading the infestation to areas that were previously unaffected.
Bed bugs have developed resistance to many over-the-counter chemicals, and surface sprays can’t reach established colonies hidden deep in mattresses, furniture, and wall voids. Even if you kill some bugs, missing just a few allows the population to rebuild quickly.
Professional treatment uses specialized equipment and techniques that reach every hiding spot. Our technicians understand bed bug biology and behavior, knowing exactly where to look and how to eliminate entire colonies, including eggs that are particularly difficult to destroy with DIY methods.
Heat treatments typically eliminate bed bugs in a single day, raising room temperatures to 120-140 degrees Fahrenheit to kill all bugs and eggs instantly. Chemical treatments may require 2-4 visits over several weeks, depending on infestation severity and your home’s specific conditions.
The timeline also depends on your cooperation with preparation instructions and follow-up monitoring. Properties with extensive clutter or multiple infested rooms may need additional time for thorough treatment of all affected areas.
Our canine detection service helps speed the process by pinpointing exactly where bugs are hiding, eliminating guesswork and ensuring we treat all affected areas during the initial visit. This precision reduces treatment time and prevents the need for repeated visits to address missed colonies.
We use integrated pest management principles that prioritize the safest effective treatments for your specific situation. This means targeted applications, specialized equipment, and proper product selection rather than broad-spectrum spraying whenever possible.
Most treatments allow you and your pets to return to treated areas within a few hours. We explain exactly what products we’re using, where we’re applying them, and any precautions you should take during and after treatment.
For families who prefer eco-friendly options, we offer botanical-based and low-toxicity treatments derived from natural sources that still provide effective bed bug control. Your technician will discuss all options during the initial consultation and recommend the safest approach that still guarantees complete elimination.
Yes, we guarantee complete bed bug elimination. If you see any bed bug activity between scheduled visits or after treatment completion, we return to retreat your property at no additional charge. This guarantee covers both the effectiveness of our treatment methods and the professionalism of our service.
Our confidence comes from using proven methods like canine detection technology, heat treatments, and targeted chemical applications that reach every hiding spot. We’re not just spraying and hoping—we’re using science-backed techniques that eliminate entire colonies.
The guarantee also reflects our commitment to your satisfaction. We don’t consider the job finished until you can sleep peacefully without worrying about bed bugs returning. Your assigned technician monitors results and makes adjustments as needed to ensure complete, long-lasting elimination.
